Biohazard cleaning across Norwich
Some clean-ups can’t be left to general cleaners or to your own staff: blood and bodily fluids, a death that went unnoticed, needles and drug litter, or human waste. They carry a risk of infection, every surface has to be cleaned and disinfected properly, and the waste has to be taken away and disposed of legally.
Locus Services handles these clean-ups across Norwich and Norfolk, in workplaces, rented property and private homes. We’re based in Wicken, near Ely, so East Anglia is home ground for us. You can call us 24/7, and we work calmly and discreetly, whether it’s a business that needs its premises back open or a family dealing with the aftermath of a death.
Biohazard and decontamination: our work
What we clean up
- Blood and bodily fluids: after an accident, an assault or a medical emergency, at work or at home. See biohazard cleaning.
- Trauma, suicide and unattended deaths: handled with care for everyone involved. See crime scene and trauma cleaning.
- Needles and drug litter: sharps found and removed from stairwells, car parks, grounds and empty flats. See needles and drug-related clean-ups.
- Human waste and sewage: fouled toilets, stairwells, doorways and flooded areas, cleaned and disinfected. Read our guide to human waste cleaning.
- Hoarded and neglected properties: cleared, decontaminated and made safe for repairs or re-letting.
- Chemical spills and hazardous substances: see hazardous and chemical cleaning.
- Mould: cleaned, treated and dried out. See commercial mould removal.
Needles found in Norwich: who clears them?
Norwich City Council asks people to report syringes and sharps found in public areas through its street cleaning service, so its team can collect them. On private property, such as a car park, a communal stairwell, a shop doorway or an empty flat, the clean-up usually falls to the owner, landlord or managing agent.
That’s where we come in. We remove the sharps safely, check the surrounding area for more, clean and disinfect where it’s needed, and take everything away for disposal as clinical waste. Our guide on what to do if you find needles on your property covers the first steps.
Who we work for in Norwich
- Landlords, letting agents and housing providers: homes and flats made safe after a death, a hoarded tenancy or drug use, ready for repairs or a new tenant.
- Businesses and facilities managers: offices, shops, hotels, leisure sites and industrial units, cleaned out of hours where needed, so you can reopen.
- Families and homeowners: after the death of a relative at home, we take on the hardest part of the clean-up, sensitively and in confidence.
- Schools, public bodies and their contractors: with risk assessments, method statements and waste paperwork for every job.
If you’re not sure who is responsible for a clean-up after a death, our guide who cleans up after a crime scene or a death in the UK? explains it.
How a biohazard clean works
- Call us: tell us what has happened. We’ll ask a few questions and, if it helps, for photos, so we send the right team and equipment.
- Assessment: we look at the area, the risks and anything that has to be removed, and agree the scope and price with you before we start.
- The clean: our operatives work in full protective equipment. Contaminated materials are removed, and every affected surface is cleaned, disinfected and deodorised.
- Waste: everything removed is bagged, recorded and taken away by us as a registered waste carrier, for disposal at a licensed site.
- Sign-off: you get a work report, the waste paperwork and, where it’s needed, a decontamination certificate.
Accredited, insured and documented
Locus is SafeContractor-accredited, Constructionline Silver and a BICSc corporate member, and our operatives hold IPAF and CSCS cards. We’re registered with the Environment Agency as a waste carrier (CBDU320327).
For other cleaning in the city, see our commercial cleaning in Norwich page.