Biohazard cleaning in Gillingham and the Medway towns
Locus Services cleans up after incidents involving blood and bodily fluids, deaths at home, drug use and human waste in Gillingham, Chatham, Rochester, Strood and Rainham, and across the rest of Kent. We work in homes, rented property and workplaces.
These jobs need more than a normal clean. The area has to be made safe, contaminated materials have to come out, every surface has to be disinfected, and the waste has to go to a licensed site with the paperwork to prove it. We do all of that, and we do it discreetly.
Biohazard and decontamination: our work
What the council says, and when you need a specialist
Medway Council’s litter picking safety guidance tells people never to touch drug-related items or hypodermic needles, and to note where they are and report them to the council. It also says waste found on private land, including housing association land, should be reported rather than removed.
Reporting works for a one-off find outside. It doesn’t cover what we usually get called to:
- blood or bodily fluids that have soaked into carpets, flooring, mattresses or furniture inside a building;
- a home where someone has died and wasn’t found for some time;
- a flat, stairwell or toilet block that has been used for drug-taking, with sharps hidden in the fabric of the room;
- fouled toilets, showers and communal areas that need stripping out, disinfecting and deodorising;
- a hoarded or neglected property that has to be cleared and made safe before work can start.
For jobs like these, you need a team in the right protective equipment, a clean that goes beyond what you can see, and a record of what was removed and where it went.
Our biohazard services in Gillingham and Medway
- Blood and bodily fluids: after an accident, an assault, a self-harm incident or a medical emergency. See biohazard cleaning.
- Trauma and unattended deaths: a careful, respectful clean, so the family or landlord can move on. See crime scene and trauma cleaning.
- Needles and drug-related clean-ups: rooms, voids, grounds and communal areas searched and cleared. See needles and drug-related clean-ups.
- Human waste and sewage: read is human waste a biohazard, and who should clean it up?
- Chemical spills: see hazardous and chemical cleaning.
- Neglected and contaminated spaces: see environmental cleaning.
Who calls us
Much of our biohazard work comes from landlords, letting agents and housing providers who need a property safe and ready to re-let. We also work for facilities managers at offices, shops, hotels and business parks, for owners of car parks, stairwells and communal areas, and for families after a death at home.
If you’re dealing with a death and aren’t sure who is responsible for the clean-up, our guide who cleans up after a crime scene or a death in the UK? may help. If you’ve found needles, start with what to do if you find needles on your property.
What happens when you call
- We listen first: you tell us what has happened, and we ask only what we need to plan the job. Photos help if you can take them safely.
- We agree the scope: what needs cleaning, what has to be removed, and the price, before any work starts.
- We make it safe: our operatives work in full protective equipment, remove contaminated materials and clean, disinfect and deodorise every affected surface.
- We take the waste: bagged, recorded and removed by us as a registered waste carrier, for disposal at a licensed site.
- We hand over: you get a work report, the waste paperwork and a decontamination certificate where it’s needed.
Accredited, insured and documented
Locus is SafeContractor-accredited, Constructionline Silver and a BICSc corporate member, and our operatives hold IPAF and CSCS cards. We’re registered with the Environment Agency as a waste carrier (CBDU320327).
Elsewhere in Kent, see industrial cleaning in Dartford, or read more about our biohazard cleaning service.