What is DOFF cleaning, and when should you use it?

Last updated

After DOFF Cleaning on brickwork by Locus Services

The short answer

DOFF cleaning is a stone and brick cleaning system that uses superheated water at up to 150°C and low pressure. It removes paint, moss, algae and some graffiti using little water and no biocide. Use it on sound masonry that high pressure could damage, starting with a test area.

What is DOFF cleaning?

DOFF is a superheated cleaning system from Stonehealth, designed for stone and brickwork. The machine heats a small volume of water to up to 150°C at the nozzle, and the operator adjusts the temperature and pressure to suit the surface and what’s being removed.

The heat does most of the work, rather than the force of the water. Trade magazine Stone Specialist explains the benefits: the low water volume means the surface isn’t saturated and dries within minutes, and the heat kills biological growth and spores, so no chemical biocide is needed.

You’ll often see it called DOFF steam cleaning. It’s much hotter than ordinary hot-water cleaning, and it’s a specific system rather than a general term for any steam cleaner.

How is DOFF different from pressure washing?

A DOFF machine can look like a pressure washer, but it cleans in a very different way.

DOFF cleaningPressure washing
What does the cleaningHeat, with low pressure at the surfaceThe force of the water
Water useLow: about 5 litres a minute on the DOFF IIIUsually more
Drying timeUsually minutesLonger, because more water goes in
Moss, algae and fungiKilled by the heatWashed off the surface
Best suited toStone and brick that force could damageTougher surfaces such as concrete and yards

Pressure washing still has its place. If the surface is tough and the dirt is ordinary, pressure washing may be all you need.

What can DOFF cleaning remove?

The DOFF III product listing includes:

  • Algae, moss and fungi
  • Most oil and plastic paint coatings
  • Certain types of graffiti
  • Bird and vermin fouling
  • Wax coatings and chewing gum
  • Bitumen, oil and grease

We use it to remove mould, graffiti and discolouration from stone and brickwork. Results vary with the surface and the coating, so it’s worth testing before you commit to a whole elevation.

If there’s a large build-up of droppings, it should be removed before any surface cleaning. See pigeon guano removal. For graffiti on other surfaces, see graffiti removal.

What surfaces can it be used on?

The same listing names brick, stone, concrete, glazed and encaustic tiles, wood, faience and terracotta. Being on that list doesn’t make every building suitable, because condition matters as much as material.

We use DOFF on stone and brickwork, including at high level. It’s one of several methods we can use on a building facade.

When should you use DOFF cleaning?

DOFF is worth considering when:

  • High pressure could damage the surface, for example on older stone or brick that’s still in sound condition
  • Moss, algae or fungi are the main problem and you’d rather not use a biocide
  • You need to remove paint or graffiti from masonry
  • Too much water would be a problem, because the building is occupied or needs to dry quickly
  • The site has no water or power, as we can supply both

When is DOFF cleaning the wrong choice?

It isn’t right for every job:

  • Delicate or decaying stone, and old limewash: one conservation contractor, Minerva, says DOFF isn’t suitable for these. If the surface is flaking or crumbling, get advice from a conservation specialist before any cleaning.
  • Old paint that could contain lead: HSE says lead was widely used in paint until the 1960s, and wasn’t removed from all commonly used paint until the early 1980s. It advises leaving sound paintwork in place. If old paint has to come off, have it tested first.
  • Tough surfaces with ordinary dirt: concrete, yards and car parks may not need a specialist system.

Do you need consent to DOFF clean a listed building?

You might. The Building Conservation Directory says cleaning a listed building may be deemed an alteration, which can require listed building consent, or a faculty for a church. That can apply to paint removal and to trial cleaning.

Doing work without consent can be an offence, as Oxford City Council warns, so speak to your council’s conservation officer before anyone starts, even on a test area.

The same article says test panels are a normal part of the consent process. A panel should be discreet, but it must also represent the surface, the dirt and the detail on the rest of the building. Judge it when it’s fully dry, because damp stone looks cleaner than it is.

What is a Rosette approved DOFF contractor?

Stonehealth runs a contractor scheme called Rosette, and Stone Specialist notes that the work should be carried out by trained operators through it. Locus Services is a Stonehealth Rosette approved contractor.

Whoever you use, ask for:

  • Evidence of their DOFF training or approval
  • A test area before the main clean
  • Before and after photos
  • Risk assessments, method statements and proof of insurance

What does a DOFF clean involve?

Every building is different, but our DOFF cleaning service usually follows these steps:

  1. Site survey: we look at the surfaces, their condition, the access and what needs to be removed.
  2. Consent and test area: you confirm any consents you need, and we clean a small area so you can see the result.
  3. Planning: you get risk assessments and method statements, and we arrange access, including for high level work.
  4. The clean: our operators adjust the temperature and pressure as they work across the surface.
  5. Photos: all work is photographed before and after.

We operate 24 hours a day, 7 days a week, so we can work around your building’s hours.

Frequently asked questions

Is DOFF the same as steam cleaning?

People often call it that. DOFF is a specific system that heats water to up to 150°C at the nozzle, which is much hotter than ordinary hot-water cleaning, and the operator can adjust both the temperature and the pressure.

Does DOFF cleaning use chemicals?

It doesn’t need a biocide to deal with moss, algae and fungi, because the heat kills them. Some stains or coatings may need a different treatment, which we’d agree with you after the test area.

Can DOFF cleaning damage stone or brick?

It’s gentler than high pressure, but no cleaning method is free of risk. The result depends on the surface, the settings and the operator, which is why we start with a test area.

What is the difference between DOFF and JOS or TORC?

DOFF relies on heat. JOS and TORC use low air pressure, a little water and a fine granulate in a swirling vortex, so they clean by gentle abrasion. Which one suits a building depends on the surface and what needs to be removed.

How much does DOFF cleaning cost?

It depends on the area, the access, the condition of the surface and what needs to be removed. We give a written quote after a free site survey.